30 Day Money Back Guarantee & Refund Policy at EH Academy
- EH Academy works hard to guarantee their students satisfaction regarding their purchase.
- Please feel free to contact us at the mentioned email address if you have any technical or sales queries: [email protected]
- We aim to make needful corrections in case our product does not meet your requirements inspite of effort by our support personnel.
- Our strategy enables you to get a full refund within 30 days of your order. When you contact us explicitly, please provide all of the information about the reason for your refund request so that we may figure out what went wrong and how we can improve.
- Please ensure that you have not progressed more than 5% through the course. If a student has undergone or downloaded a vast percentage of the course before demanding a refund, it shall not be entertained.
- The valid deadline to request a refund is at least 5 days before the expiration of the 30-day duration.
- You are not eligible for a refund if you have obtained one credential certificate through our Academy. However, a swapping possibility will be given to our valued students.
These refund restrictions would be in accordance with the extent permissible by legal requirements.
Additionally, after the order for the bundle has been received by the third-party provider, please be mindful that we do not have the transaction on hand and are unable to guarantee a refund to you. Therefore you are requested to notify the third-party provider as soon as possible to order a refund.
PLEASE NOTE: Refunds may take at least 7-10 business days after the date of application for refund.